Goodrich to Expand Customer Services Campus
08 January 2008
Expansion will add 50,000 square feet to maintenance, repair and overhaul facility
Goodrich Corporation (NYSE: GR) is expanding its Customer Services headquarters and maintenance, repair and overhaul (MRO) campus in Monroe, NC. The $5.5 million facility expansion, slated for completion in the third quarter of 2008, will increase the company's capabilities and allow for additional services, including complex repairs of helicopter actuation products and large aircraft cargo systems.
"Expanding our Monroe campus will help Goodrich grow its services business through providing best value, exceptional quality and fast turn times to our customers," said Paul Snyder, President of Customer Services for Goodrich. "The team in Monroe has demonstrated its commitment to customer satisfaction through a rigorous application of lean manufacturing techniques and continuous improvement. We are positioned to support the growing aerospace market with new technology, skills and equipment for commercial and military customers worldwide."
Part of Goodrich's global MRO campus network, the Monroe facility currently operates at 65,000 square feet and provides MRO and aftermarket support services for a variety of commercial and military aircraft components. Since its 2004 opening, the campus' focus on lean manufacturing practices and continuous improvement has yielded remarkable and sustainable improvements in delivery performance and customer satisfaction. The facility received a Manufacturing Achievement Award in 2006 from the Charlotte Chamber of Commerce's Manufacturing Business Alliance for organizational performance improvement.
Goodrich Corporation, a Fortune 500 company, is a global supplier of systems and services to aerospace, defense and homeland security markets. With one of the most strategically diversified portfolios of products in the industry, Goodrich serves a global customer base with significant worldwide manufacturing and service facilities.
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